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Our School Nursing team recognise that many families will be concerned about how to access health advice at this time.
We also appreciate that many parents may be feeling very anxious about the changes to our day to day lives. COVID-19 will be particularly difficult for those who already struggle with anxiety or depression.
School Nursing sits within the Children and Young People’s Public Health Service 0 to 19, alongside Health Visiting. School Nursing teams work with children, families, school staff and other agencies to support the health and well-being of school-age children across Dorset.
Every school in Dorset has a named school nurse, who maintains regular contact with their school to promote healthy lifestyles and offer practical advice, information and support.
School nurses can provide:
If you need to see, or speak to a member of the School Nursing Team, please make contact either via the school or using the details below.
If you feel that we haven't given you the care you expected or needed, and you don't believe our Patient Advice and Liaison Service (PALS) can help, you can tell us about it by making a complaint. You normally have about a year to do this*. Making a complaint will not have any adverse effect on your current or future care and treatment.
Please follow this link for further information and the ways in which a complaint can be made
*Under the NHS Complaints Procedure, complaints are usually investigated only if they are made within 12 months of the event, although this time limit can be waived if there are good reasons for the delay.
Click to see full leaflet
Click here for further information.
(For more videos about this you can watch the entire playlist on YouTube).
The Trust has officially launched ChatHealth – a confidential text messaging service that enables children and young people (aged 11-19) in Dorset to send questions via SMS to their School Nursing Team. They will then receive a reply that includes signposting to additional services.
The ChatHealth service is available Monday to Friday between 8.30am-4.30pm. This includes school holidays but not bank holidays.
If a child or young person sends a text outside these hours they will receive an automated message with advice on where to get help if they require it urgently. The ChatHealth nurse will reply to the message when the service reopens.
Children and young people can text about a range of issues including:
The ChatHealth telephone number is: 07480 635511
-> Check our privacy and data policy
If you're looking for resources to display in your school, please feel free to download these Chat Health leaflets and posters:
Please note that during school hours the team are likely to be out and about in schools. If there is no one there to take your call, please leave a message and someone will get back to you at the earliest opportunity.
will be notified of routine health checks carried out in school as appropriate
– these include National Child Measurement Programme (NCMP) growth checks and
the School Entry Health Review in child’s first year of school – see School
Nursing leaflet above for further information
School Nursing team offers regular drop-in sessions in all primary schools with
no appointment needed. You can ask your child’s school for details of
when the drop-in sessions are held.
people and parents can self-refer to School Nursing at any time via school, GP
or by telephone
Nursing provides community based clinics for children experiencing problems
with enuresis (night time wetting)
queries in relation to immunisations, please click on the link below http://dorset-public.frank-digital.co.uk/schoolageimms
As part of Dorset HealthCare University NHS Foundation Trust’s School Nursing Self-Help Awareness Campaign, a number of useful documents have been produced such as:
Children's guide to Coronavirus
Moving on to secondary school
Is your child going to be in Year 7 and moving up to a new school? Here is a short video produced by the Dorset Mental Health Support Teams in Schools which may help if you are worried about their move.
Pride 2020 support
Disabled Access: Yes
School Nursing (Bournemouth - Boscombe Clinic)
Disabled Access: No
Team is located in the Acorn building
WiFi – Yes
Parking – Yes
Disabled Access – Yes