Steps2Wellbeing - Patient Experience Questionnaire

Please help us to improve our service by answering some questions about the service you have received.

We are interested in your honest opinions, whether they are positive or negative. Please answer all of the question. We also welcome your comments and suggestions.

Please tick one ox for each answer
1. Did staff listen to you and treat your concerns seriously? *
2. Do you feel that the service has helped you to better understand and address you difficulties? *
3. Did you feel involved in making choices about your treatment and care? *
4. On reflection, did you get the help that mattered to you? *
5. Did you have confidence in your therapist and his/her skills and techniques? *

Trust Survey Questions

6. How likely are you to recommend our service to friends and family if they needed similar care or treatment? *
8. Did you feel staff were caring? *
9. Was the service responsive to your needs? *
10. Did staff tell you who to contact if you are worried about your condition or treatment after left your appointment? *
11. Overall, how would you rate the car you received? *
Steps2Wellbeing - Improving Access to Psychological Therapies (IAPT)