Memory Assessment Service (MAS)

COVID-19 service update: offering assessments and treatment via telephone and video calls, where possible, but face-to-face appointments can be arranged.

The MAS team is based across the county to provide specialist assessment, diagnosis and treatment for people experiencing memory problems.

The team consists of Doctors, Nurses, an Occupational Therapist, and Administration staff.

If you have concerns about your memory, it is important to visit your GP, in the first instance to rule out possible causes for memory loss, as there are some physical health problems which can cause memory loss. In most cases your GP will carry out physical tests and blood tests, your GP may also do a short memory test.

If there are no physical causes for the memory loss the GP will refer to the Memory Gateway – a partnership between the Alzheimer’s Society and Dorset HealthCare. The Gateway will arrange an appointment with a Memory Adviser from the Alzheimer’s Society to gather further information. If appropriate, you will then be referred to one of our MAS clinicians for a full assessment. This may take place in a GP clinic or hospital setting and will involve taking a history of the memory changes, information of other health conditions and medication and carrying out cognitive tests, which will help the clinician understand the impact of the memory loss. Most people require a brain scan and once all the assessments are completed an appointment is made with a specialist Doctor where a diagnosis will be provided. For some types of dementia, such as Alzheimer’s, we can also offer medication to try to help slow down the process of memory loss.

If you are diagnosed with a dementia, we can offer you advice, support and signpost you to other local support services.

Alternatively, you can refer yourself to the Memory Gateway. You can make contact via:


·Tel: 0300 123 1916

·Post: Alzheimer’s Society, 27 Great Cranford Street, Poundbury, DT1 3SQ

If you decide to self-refer, you will still need to have a blood test via your GP before seeing the MAS nurse.

Where to access the service:


·Referral through GP or self-referral to the Memory Gateway.


  • Leaflets
  • Referral through GP or self-referral to the Memory Gateway.
  • Carers

Memory Assessment Service (Poole - Alderney Hospital)


Memory Assessment Service (Poole - Alderney Hospital)

01202 305746

Ringwood Road,



BH12 4NB

WiFi: No

Parking: Yes

Disabled Access: Yes

Mental Health and learning disabilities